Delivery & Shipping Info

All orders are sent via Fedex who are the only courier registered to take pyrotechnic products in the UK. Our shipping is charged at cost and you will be charged a flat rate of £14.95 per order (not per item) which is a 2-3 day shipping service. It is a legal requirement to send this kind of product with a registered courier and appropriately packaged for safe transit. 

 

Order placed before 2pm Delivery on Order placed after 2pm Delivery on
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DELIVERY SCHEDULE

We will always try to send your order within 24 hours but this isn’t always possible and we ask you to please allow 5 working days from placing your order before getting in touch if you have selected a free service. International orders are generally delivered in 7 to 10 working days although this cannot be guaranteed. If stock is not available we will contact you to let you know a delivery date.

 

DELIVERY DELAYS

We will do everything we can to ensure your order is shipped on time and on the best possible service. From time to time we are let down by couriers, bad weather and unforeseeable delays. Your order will still have been sent on the fastest service possible and at the relevant cost and so we are unable to refund delivery charges on these occasions.