Terms & Conditions
PYROTECHNICS
You must be over 18 to purchase pyrotechnics and you will be asked to verify this before purchasing. Please ensure you always read the instructions before attempting to use any pyrotechnics as any incorrect use may result in the product not working as anticipated and we cannot offer a refund on these in the event that they do not go off as we cannot verify how they have been used or stored. It is very rare that a pyrotechnic would not work as advertised unless it has been used incorrectly and so it is vital to read the instructions prior to use.
MAKING A PURCHASE
Making a purchase could not be easier. Just browse our catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, continue to checkout and you will be asked for a few details that we need to be able to satisfy the order. You will always be asked to pay for your order at the time of placing the order and the final Place Order button is your acknowledgement that you have agreed to and are happy with these terms of service.
Although every attempt is made to provide a complete mix of colours (mixed packs only) This is subject to stock availability at the time and some colours may be available. We will do our best to contact you regarding any colour choices, however if communication is successful then we will still aim to dispatch a mix of colours within the allotted delivery time frame.
If you have any queries regarding an order you are yet to make then please contact us prior to placing the order. If you have any queries regarding an order you have already made, please contact us with your order reference number to hand.
SHIPPING
All orders are sent via TNT who are the only courier registered to take pyrotechnic products in the UK. Our shipping is charged at cost and you will be charged a flat rate of £29.95 per order (not per item) which is a 2-3 day shipping service. Next day TNT shipping is available for an extra £7. It is a legal requirement to send this kind of product with a registered courier and appropriately packaged for safe transit.
| Order placed before 4pm | Delivery on | Order placed after 4pm | Delivery on |
| Monday | Tuesday | Monday | Wednesday |
| Tuesday | Wednesday | Tuesday | Thursday |
| Wednesday | Thursday | Wednesday | Friday |
| Thursday | Friday | Thursday | Monday |
| Friday | Monday | Friday | Tuesday |
| Saturday | Tuesday | Saturday | Tuesday |
| Sunday | Tuesday | Sunday | Tuesday |
PRIVACY POLICY
Just Effects do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. Data collected by this site is used to:
A: Take and fulfil customer orders. B: Administer and enhance the site and service. C: Issue a unique identifier. (e.g. customer login) D: Monitor customer account status beyond that required for individual purchases. E: Only disclose information to third-parties for goods delivery purposes.
RETURNS POLICY
If you are at all unhappy with any product please get in touch with us on 01325 24 24 19 and we will explain exactly what to do with your product. A refund will be granted for all goods returned unused and in their original packaging.
It is essential that you contact us prior to returning any product so we can discuss with you the best and most secure way to return goods to us. We cannot guarantee your postage costs will be refunded if you do not contact us in advance.
We accept returns on mail order items within 7 days of purchase date and 21 days for products bought in store. Please be aware that whilst every effort is made to process refunds as fast as possible, please do allow up to 14 working days for refunded payments to show in your bank account as different banks offer different processing times on this service. Please contact us to confirm details before returning any product to the store.
Under new Distance Selling regulations that came into enforce in June 2014, you have 14 days within which to return your product. Your order must be returned in the original packaging and in an unused condition. You would be responsible for the cost of the return shipping of your order. We cannot accept any returns for goods that have been used / opened. Any cancellation of an order that has been placed and paid for at the time of placing the order but where the order has not yet been shipped must be made initially by telephone and then confirmed in writing by the person who made the order. Any cancellation of an order that has been placed and paid for at the time of placing the order but where the order has already been cancelled must be made in writing whereby a confirmation will be sent and full instructions for returning the item / order. You will not be reimbursed any postage for returning an order that has been correctly shipped.
TAX CHARGES
For all orders, 20% VAT is included. The prices displayed on the website are inclusive of VAT.
GUARANTEE
Just Effects will endeavour to fulfil your order and supply your goods as quickly and efficiently as possible. That said, we reserve the right to cancel any order at any time should we be unable to delivery any / all of the items on the order. No liability will be given for any losses resulting from cancelled orders or late deliveries... although anything like that is very unusual. :)